Many traditional product companies have to rely on customer feedback to gain insight into product usage or customer service issues. SATO, a leading provider of industrial thermal printers, saw an opportunity to leverage IoT to not only solve these challenges but also revolutionize their service model.
Watch this on-demand webinar to hear Peter Fullerton, Sr. Director of Product & Applications Development at SATO America, share how SATO is using IoT to track and monitor real-time product usage and dramatically advance the way they support their customers.
In this 45 minute on-demand webinar we will cover:
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