Webinars | Connected Product Management, Connected Product Basics

On-demand Webinar: Users, Devices, and Firmware

The promise of IoT-connected products can be extremely attractive, offering streams of rich data from products in the field that can lead to new service and new business models. Less discussed, but equally important, is the day-to-day challenge of keeping a connected product business running smoothly, including managing devices and supporting end users. Unless key processes are put in place, companies can end up struggling to support their connected product business as it grows.

In this webinar you will learn about important capabilities required to successfully manage a connected product business, including:

  • Device management - the importance of templates and device data logging
  • Firmware management - why over the air updates are critical to the longevity of products
  • User management - the complexity of multiple users and multiple access levels

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