Webinars

On-Demand Webinar: An IoT Journey Featuring SATO

On-Demand Webinar: An IoT Journey Featuring SATO

Many traditional product companies have to rely on customer feedback to gain insight into product usage or customer service issues. SATO, a leading provider of industrial thermal printers, saw an opportunity to leverage IoT to not only solve these challenges but also revolutionize their service model.

Watch this on-demand webinar to hear Peter Fullerton, Sr. Director of Product & Applications Development at SATO America, share how SATO is using IoT to track and monitor real-time product usage and dramatically advance the way they support their customers.

In this 45 minute on-demand webinar we will cover:

  • How connecting your product can open new customer and product insights
  • Lessons learned from SATO that will help your IoT journey
  • SATO’s use of Salesforce with Xively to provide better service levels and proactive support

Speakers:

  • Peter Fullerton, Sr. Director of Product and Applications Development, SATO America
  • Ryan Lester, Director of Product Marketing, Xively
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